The Social Benefits Tribunal hears appeals by people in Ontario who disagree with a decision that affects the amount of or their eligibility for social assistance.   

WHO WE ARE

The Social Benefits Tribunal is an independent body that operates at arm’ s length from the Ministry and it is separate and apart from the Ministry and local offices. 

The Tribunal holds hearings which are similar to a court, but less formal. The Tribunal has a Chair, Vice-Chairs and Members, who are appointed by Order-in-Council to hear appeals from individuals concerning social assistance. It is supported by legal counsel, administrative staff and client service staff.

WHAT WE DO

The Tribunal hears appeals of people who disagree with a decision that affects the amount of or their eligibility for the social assistance they receive under the Ontario Works Act, 1997 or the Ontario Disability Support Program Act, 1997. 

Hearings are held throughout the province.  Most hearings are heard by one member of the Tribunal.

WHO CAN APPEAL

You can appeal to the Tribunal when you have been refused social assistance or when your social assistance has been cancelled, reduced or put on hold.  However, before you appeal:

i.    You must have requested and received an internal review decision from   the office that made the decision about your social assistance

OR

ii.  You must have requested but not received an internal review decision within 10 days of your request.

CONTACTING US

Mail:               Social Benefits Tribunal 
                       1075 Bay Street, 7th Floor
                       Toronto, Ontario M5S 2B1

Telephone:      Toronto and area:  416-326-0978
                        Toll-free:  1-800-753-3895
                        TTY:  416-325-3408
                        TTY (toll free):  1-800-268-7095
                        TTY (Ottawa):  613-566-2235

Fax:                 416-326-5135